The Miracle-Gro Return Policy
If for any reason you, the end-user consumer, are not satisfied with the performance of your Miracle-Gro product, we will refund to you the purchase price. Please contact Customer Service at 800-645-8166 or email us. Proof of purchase will be required for refund. Consumers are responsible for the cost of return shipping.
The Miracle-Gro Shipping Policy
- Once your order is placed, it is immediately sent to our fulfillment center for processing. Orders cannot be canceled once they are sent to our fulfillment center.
- Shipping rates apply to shipments made within the 48 contiguous United States.
- P.O. Box deliveries will not be accepted at this time. If you enter a P.O. Box into the shipping address there is a high likelihood your order will be returned as undeliverable.
- APO/FPO/AE - We cannot accept orders shipping for Military addresses, Puerto Rico or Guam.
- We cannot ship to Canada.
- Shipping is free for orders over $50. For orders under $50, flat rate shipping is $9.95 and may take up to 3-4 days. Prices are listed in USD.
- Please note that shipping delays due to COVID-19 may occur.
- Due to high seasonal volumes, please allow several business days for your order to be prepared for shipping.
- All orders placed through this website are subject to Miracle-Gro acceptance. Miracle-Gro may refuse to accept or may cancel any order, whether or not the order has been confirmed, for any or no reason, and without liability to you or anyone else. If your payment method has already been charged for an order that is later canceled, Miracle-Gro shall issue you a refund.